• “The sheer quality of the speakers and delegates. There was deep and cutting-edge experience all over!” Richard Crabb, Global Head of HOST Legal, Operations, HSBC
  • “Fascinating to get a pulse check on technology in the industry – real year-on-year value.” Ross Woodham, Director of Legal Affairs, Cogeco Peer 1
  • “Diverse and senior audience. Did things differently such as vendor presentations.” Paul Boyle, Group Deputy General Counsel, Serco Group


Mohammed Zain Ajaz

Group Head of Legal Operational Excellence

National Grid


Mo Zain Ajaz is Group Head of Legal Operational Excellence for National Grid. As a member of the Leadership Team, he has responsibility for strategy, planning, performance, change and improvement across the Global Legal function. He is also accountable for National Grid’s Operational Excellence programmes across the function (Risk and Compliance, Assurance, UK/US Legal and Company Secretariat). He has a keen interest in exploring Lean, Operational and Process Excellence in the legal market and has recently completed an MSc in Lean Enterprise from the University of Buckingham.

Mo’s previous role at National Grid was as Director and executive member of National Grid Property (a commercial subsidiary of National Grid) with responsibility for Legal, Change, Compliance, Business Assurance, Process Management, Communications and Legal Teams. He has also held positions as a director for a number of National Grid companies and chairs National Grid’s employee inclusion network.