Programme

To download the 2020 Programme, please click on the ‘Programme’ link at the bottom of this page.

Day One – Monday 3 February 2020

9:15 am

Registration and coffee

Please take this opportunity to pre-register for a 15-minute demo, or a tailored advice session on your legal team’s technology needs, with one of our sponsors later today or tomorrow morning.

9:45 am

Welcome from our headline sponsor

Speaker

9:50 am

Welcome and chairman’s opening remarks

Speaker

10:00 am

How we embedded innovation in legal…

Corporate legal is at a crossroads – we can’t move forward without overcoming the challenges of user adoption. Three legal leaders will give us stories from the front lines of in-house innovation and change, their experiences of getting lawyers and internal customers to adopt new technologies and processes and make them work in practice and over time.  Each presenter will look at:
- how we did it
- what worked, and what didn’t
- what we wish we’d known before we started

Speakers

  • Rob Booth General Counsel & Company Secretary - The Crown Estate and Co-Founder, The Bionic Lawyer Project (team size 11 – 25)
  • Ben Eason Head of Legal Transformation - Barclays (team size 250+)
  • Patrick Fennelly Director, Head of EMEA & APAC Outside Counsel Strategies, Office of General Counsel – Global Operations - AIG (team size 26 – 250)
11:00 am

Networking break

Please take this opportunity to meet with our sponsors and/or to register for a 15-minute one-to-one product demonstration or a tailored advice session on your legal team’s technology needs.

11:30 am

Keynote – Lawyers & Change: an oxymoron, an opportunity, and a mandate

- “Lawyers are different” (only lawyers think that’s a compliment or a noteworthy attribute in a business setting)
- “Lawyers are like cats who refuse to be herded”
- “Incenting lawyers to adopt new practices is like pushing a rope up a hill”
- “Lawyers are ‘critical thinkers’ ” (meaning they’re better explaining why your plan won’t work than they are at teaming a solution)

We all have painful experiences with lawyer resistance to change initiatives, and particularly to implementing practices that involve automation, integrating new technologies into legal workflows, and relying on data-driven improvements. Why will so many lawyers do anything to avoid any change to the work they’ve always done, the way they’ve always done it? More importantly, since implementing better data and tech practices are a mandate in digitally transformed businesses, how can we make lawyers understand that non-adoptive legal teams will not survive the battle for relevance in a marketplace crowded with technologically sophisticated service alternatives?

We’ll start by examining some of the science and psychology behind lawyer resistance to change behaviors, and then proceed directly to articulating a variety of strategies, metrics, and tactics designed to both counter and encourage lawyers to get in line with and engaged in adopting, integrating and implementing data and technology practices across the entire corporate legal team.  The audience will be given a scorecard listing the ideas we’ll discuss, with room to capture brilliant strategies that bubble up during our exchanges, too: our goal is to allow the audience – in real time – to rate and rank ideas and practices that are the best aligned, the most relevant, the most easily implemented, and the most demonstrably effective, creating a take-away that promotes actionable changes for audience members to customize to take back to their teams and implement.

Speaker

12:30 pm

Keynote response panel – Lawyers & Change: takeaways for legal operations

Susan Hackett’s keynote offered a frame and suggestions for lawyer change practices you can consider. Now join with our panel of legal operations and tech business leaders to dive into the details, in this interactive discussion of how to apply these learnings in your workplace.  We’ll discuss the aggregated scorecard results and focus in on what the audience identified as the most promising practices … addressing the ins and outs of how to get started, how to make it work, and how to evaluate and demonstrate success using legal operations tools and tactics. Join the conversation from the floor and via Sli.do.

Joining Susan Hackett, the discussion will be facilitated by:
Robin Snasdell, Managing Director, Consilio

And our panel will include:
David Griffin, Head of Legal & Governance Systems and Change, BT  (team size 250+)
Chris Fox, Chief Legal Officer, Kambi
 (team size 1-10)
Amy McConnell, Head of Enterprise Legal Operations & Central Contracting, Group Enterprise Legal, Vodafone Business
(team size 26 – 250)
Lara Oyesanya, Legal Director, Group Legal, Klarna Bank (team size 26 – 250)

Speakers

  • Chris Fox Chief Legal Officer - Kambi (team size 1-10)
  • David Griffin Head of Legal Systems & Change - BT (team size 250+)
  • Susan Hackett CEO - Legal Executive Leadership, LLC.
  • Amy McConnell Head of Enterprise Legal Operations & Central Contracting, Group Enterprise Legal - Vodafone Business (team size 26 – 250)
  • Lara Oyesanya UK Counsel & Director, Legal - Klarna Bank (team size 26 – 250)

Facilitator

1:00 pm

The Alternative In-House Technology Summit Live Benchmarking: where are you on the legal tech maturity model?

Using Sli.do’s anonymous voting technology, we’ll create an annual benchmark, allowing in-house teams to track their progress over time.  The benchmarking survey will provide a live snap-shot of:
- how your legal department compares to others regarding technology, automation and innovation
- what technologies you are using and the value they provide
- your recent tech purchases and spending levels
- where your team is on the “adoption curve”
- the current blockages to change/adoption

1:15 pm

Lunch and networking

Please take this opportunity to meet with our sponsors and/or to register for a 15-minute one-to-one product demonstration or a tailored advice session on your legal team’s technology needs.

2:15 pm

Peer-to-Peer discussions – session A

Back by popular demand, our delegates’ favourite round table discussion sessions return.  Focused on how other in-house teams deal with the challenges you face, these interactive and informal discussions are an integral part of an Alternative Event.  They follow Chatham House rules, giving you the freedom to speak your mind, while small groups allow everyone to participate. Join a discussion and get insight into your peers’ challenges and find solutions to your own.

There will be two x 35-minute sessions, allowing you to attend two different peer-led discussions in both Session A and Session B.

A1       Challenges and success in introducing automation and A.I to legal processes (and how to do it with a small or non-existent budget!)
A discussion on implementing advice bots, AI tech , RPA, document automation and workflow tech in house
Jean Simpson, Legal IT Manager, Sky (team size 26 – 250)
Andrew Mowlam, Head of Legal Tech Innovation & Insight, Sky

A2       Using legal tech to reduce your external legal spend and future-proof your team
In-house teams are under increasing pressure to (1) automate their processes, (2) digitize their function and (3) reduce external spend.  Learn how Shell, Novartis and BT deliver on all three requirements and, at the same time, future-proof your team.
Maurus Schreyvogel, Chief Legal Innovation Officer, Novartis (team size 250+)
Jim Delkousis, CEO and founder, PERSUIT
Vincent Cordo Jr., Central Legal Operations Officer, Shell

A3        Back to basics:  getting the most out of the Microsoft Office suite
It’s not just about buying new tech.  Make sure that you are getting the most out of your existing systems, starting with the most common desktop tools.  We’ll look at ways to use common technologies to the full.
Natalie Salunke, Vice President & Head of Legal, FleetCor Technologies

A5     Managing customer obligations and mitigating risks in contracts with technology
David Griffin, Head of Legal & Governance Systems and Change, BT

A6      Building an alternative resourcing model – the Smiths Group story
- What is the problem?  Increased demand for legal support but squeeze on external spend budget and headcount numbers
- What is the fix?  Is there a third way, between in-house heads and external law firms?
- Smiths approach – built our own alternative resource model – a group of freelance consultants
- Success – relieved pressure on in-house team and saved money with external law firms
- But – not without certain pain / difficulty
- Solution for everyone?  Not necessarily – but worth considering as an option
Jamie Fraser, Director of Operations & Innovation, Smiths Group

A7     Smart law and the rise of the digital legal department
There's no shortage of buzz right now about the benefits of technology for in-house departments. Whilst much of the attention focuses on technology for managing risk, driving efficiency and transforming service delivery, it is also being deployed to enable a new breed of agile legal team. Join Skyview Capital to discuss how they are taking a digital first approach to managing and resourcing their legal function, including the use of an intelligent legal operations hub to streamline the department and improve business outcomes.
Jim Hall, Executive Vice President, Skyview Capital

Steve Ball, Legal Consultant/GC, Skyview Capital/Boost Legal

A8      Using reporting and analytics to run the legal department more strategically
E-Billing and legal spend management systems generate a wealth of data that can be used to analyse matter resources, costs, outcomes and risks. Lloyds Banking Group will share how they use this data to generate reports that allow them to manage their legal function in a strategic manner.
Sandy Duncan, Legal & Professional Fees, Lloyds Banking Group

A9        Case study: Implementing document automation at Royal Mail Group
Dinesh Jadav, Director of Legal Operations, Royal Mail Group (team size 26 – 250)
Jason Sykes, Legal Operations Manager, Royal Mail Group
(team size 26 – 250)

A10      Using AI for contract reviews
- what exactly is an AI contract review and which transactions are they best for
- cost and efficiency of contract reviews – AI v manual
- sourcing software – law firm v in-house on-prem / Saas solution
Anita Drew, Group Legal – Head of Digital, IT and Commercial, Prudential (team size 26 – 250)

A11      Future leaders of professional services – what are the attributes and skills of an effective leader?
Using the power of our collective thinking, we’ll discuss the attributes and skills of effective leader.  There will be an ideas board posted where all event attendees can contribute their ideas over the course of the Summit.  Conclusions will be written up and distributed after the event in the Alternative Insights newsletter.
Mo Zain Ajaz, Global Head of Legal Operational Excellence, National Grid

Speakers

  • Mo Zain Ajaz Chief Counsel of National Grid Property and Group Operational Excellence Legal Operational Excellence - National Grid
  • Steve Ball Legal Consultant/GC - SkyView Capital/Boost Legal
  • Vincent Cordo, Jr. Central Legal Operations Officer - Shell
  • Jim Delkousis CEO and founder - PERSUIT
  • Anita Drew Group Legal – Head of Digital, IT and Commercial - Prudential (team size 26 – 250)
  • Sandy Duncan Legal & Professional Fees - Lloyds Banking Group
  • Jamie Fraser Director of Operations & Innovation - Smiths Group
  • Jim Hall Executive Vice President - Skyview Capital
  • Dinesh Jadav Director of Legal Operations - Royal Mail Group (team size 26 – 250)
  • View full profile for Andrew MowlamAndrew Mowlam Lead Technology Consultant - Sky UK
  • Natalie Salunke Vice President & Head of Legal - FleetCor Technologies
  • Maurus Schreyvogel Chief Legal Innovation Officer - Novartis (team size 250+)
  • Jean Simpson Legal IT Manager - Sky (team size 26 – 250)
  • View full profile for Jason SykesJason Sykes Legal Operations Manager - Royal Mail Group (team size 26 – 250)
3:30 pm

Networking break

Please take this opportunity to meet with our sponsors and/or to register for a 15-minute one-to-one product demonstration or a tailored advice session on your legal team’s technology needs.

4:00 pm

Peer-to-Peer discussions – session B

Back by popular demand, our delegates’ favourite round table discussion sessions return.  Focused on how other in-house teams deal with the challenges you face, these interactive and informal discussions are an integral part of an Alternative Event.  They follow Chatham House rules, giving you the freedom to speak your mind, while small groups allow everyone to participate. Join a discussion and get insight into your peers’ challenges and find solutions to your own.

There will be two x 35-minute sessions, allowing you to attend two different peer-led discussions in both Session A and Session B.

B1        Using workflows in corporate legal
We’ll look at examples of how workflows can automate processes, identify the tech touchpoints and how to make it work for lawyers.
Andrew Mills, Legal Director UK & I, Experian

B2       Experiences of implementing matter management and eBilling
Learn from Standard Chartered Bank about working with your vendor, partners, IT team and lawyers to tackle some of the challenges when implementing a matter management and eBilling system for a global legal team.
Ian Waterworth, Head of Programme & Change, Legal COO, Standard Chartered Bank (team size 250+)

B3       Automating NDAs and contract templates
Amy Brookbanks, Head of Legal Operations, Ocado
 (team size 26 – 250)

B4     Creating order in a world of compliance chaos:  digitising compliance in corporate legal
Helen Baker, Head of Secretariat, Corporate Legal, Coca-Cola European Partners

B5       Document automation – dispelling the myths and delivering value to the business
Zoe Morrissey, Legal Business, Partner, National Grid

B6       Starting out with legal operations – experiences of heading legal operations in a small legal team
Where do you start when you take on the newly created legal operations role?  Hear how Faith Munyinyi and the team at Trade & Development Bank in Nairobi approached this and started implementing their strategy.
Faith Munyinyi, Senior Legal Operations Officer, Legal, Trade & Development Bank (team size 1-25)

B7     How technology can help in-house legal departments mitigate risk in their organisation
Matthew Redding, General Counsel & Company Secretary, Six Degrees

B8        Securing, and demonstrating, buy-in from the wider business to ensure success for legal transformation projects
Andrew Kidd, Legal Director – Corporate, Specsavers

B10      Using KPIs and metrics for panel firms
How we’ve developed metrics that have improved efficiency, convinced our panel firms to use our tech, our way and how we’ve incentivised them to hit our KPI targets
John Rowland, Head of Legal (Regions), Network Rail (team size 26 – 250)

Speakers

  • Helen Baker Head of Secretariat, Corporate Legal - Coca-Cola European Partners
  • Amy Brookbanks Head of Legal Operations - Ocado (team size 26 – 250)
  • Andrew Kidd Legal Director – Corporate - Specsavers
  • Andrew Mills Legal Director UK&I - Experian
  • Faith Munyinyi Senior Legal Operations Officer - Trade & Development Bank (team size 1-25)
  • Zoe Morrissey Legal Business Partner - National Grid
  • Matthew Redding General Counsel and Company Secretary - Six Degrees
  • John Rowland Head of Legal (Regions) - Network Rail (team size 26 – 250)
  • Ian Waterworth Head of Programme and Change - Legal COO - Standard Chartered Bank (team size 250+)
5:30 pm

Networking break

Take a quick breather and grab a drink before joining us for the final engaging session of the day.

5:45 pm

Vendor session: How can technology vendors help in-house legal to solve the user adoption problem?

You’ve spent months reviewing the contract, you’ve signed and now you’re on your own. Or are you?
Tech vendors will consider:
- their user adoption programme, input into training and onboarding, training materials provided
- what they’ve learned from clients who have been successful at embedding innovation and how they’ve adapted their product
- how in-house legal clients differ from private practice and what this means for onboarding and early support levels

Three technology business leaders will each present for 10-minutes on how they are solving the user adoption problem.  This will be followed by a discussion with a corporate legal panel on stage, and Q&A from the audience.

V1 E-billing / Matter management/Case management
Presenter:  Michael Tal, Co-Founder & Co-CEO, Busylamp

V2 Artificial Intelligence
Presenter: Peter Fitch, Solutions Engineer, iManage

V3 Office 365
Presenter:  Leigh Smith, Principal Consultant, Legal and Professional Services, Repstor

Facilitated by: Sarah Barrett-Vane, Director, SBV Consulting

Your in-house response panel:
Emma Jelley, CEO and Coach, Jelleyworks and formerly Head of UK & Ireland Regional Legal Team, Google
Ed Goold, Counsel & COO, Ohalo
Fiona Morris, Lead Counsel, Legal Innovation and Technology, Accenture

Speakers

  • Sarah Barrett-Vane Director - SBV Consulting
  • Emma Jelley CEO and Coach, and formerly Head of UK & Ireland Regional Legal Team, Google - Jelleyworks
  • Ed Goold Counsel and COO - Ohalo
  • Fiona Morris Lead Counsel & Managing Director, Strategic Contracting & New Business Models - Accenture
6:30 pm

Chairman’s closing remarks and end of day one

Speaker

7:30 pm

Drinks reception

8:00 pm

Dinner and entertainment followed by overnight stay

Day Two – Tuesday 4 February 2020

9:00 am

Registration and coffee, plus:

Product Demos
Book a time with one of our sponsors to receive a 15-minute one-to-one product demonstration or a tailored advice session on your legal team’s technology needs.

9:30 am

Chairman’s welcome and opening remarks

Speaker

  • Mo Zain Ajaz Chief Counsel of National Grid Property and Group Operational Excellence Legal Operational Excellence - National Grid
9:45 am

The legal tech industry is no longer dictating its own future: 10 trends in tech that will define in-house legal

Speaker

10:15 am

Keynote response panel – Legal tech is dead – long live legal tech?

Derek’s presentation distils the 10 real underlying trends within the in-house legal tech industry and depicts a future in which the legal tech industry is not in control. In response, our panel of legal tech business leaders, heads of legal operations and lawyers discuss the implications, if there is an alternative future for the industry and the decisions you need to take to deal with this. Join the conversation from the floor and via Sli.do.

Joining Derek Southall, the discussion will be facilitated by Karl Chapman, Strategic Advisor, EY Riverview Law.

Panellists will include:
Susan Hackett, CEO, Legal Executive Leadership, LLC
Mo Zain Ajaz, Global Head of Legal Operational Excellence, National Grid
John Lillie, Commercial Director, Clarilis

 

Facilitator

Speakers

  • Mo Zain Ajaz Chief Counsel of National Grid Property and Group Operational Excellence Legal Operational Excellence - National Grid
  • Susan Hackett CEO - Legal Executive Leadership, LLC.
  • John Lillie Commercial Director - Clarilis

Facilitator

11:00 am

Networking break

11:20 am

In-house, up close

We bring you an in-house leader who will tell us his perspective on a project and/or technology investment, making a business case, implementation, adoption.

A new approach to contract management – the Novartis story
We’ll look at Novartis’s new and fundamentally different approach to contract life cycle management, which focuses on core legal capabilities and value creation.  We’ll talk about the results from our pilots and our challenges and successes so far. Plus we’ll consider what other in-house legal teams can learn from our experiences – particularly those in large and/or traditional and/or complex organisations.
Maurus Schreyvogel, Chief Legal Innovation Officer, Novartis

Speaker

12:15 pm

Behavioural science masterclass: Developing and embedding a culture of innovation

You need to change deeply embedded cultural habits and drive new behaviours in your legal department.  But are you ready to change your own behaviours?

This interactive session has been designed by leading behavioural scientists to help you get a fresh perspective on how to make the process of 'culture change' something practical and tangible. By focusing initially on the leadership behaviours you personally want to nurture and turn into habits, we'll spend 60 minutes exploring how to apply the science of behaviour change to create new habits. Over the course of an immersive 60 minutes you will:

  • Define the behaviours you need to see to achieve strategic success
  • Uncover the barriers holding you back
  • Learn how to apply behavioural science to create 'nudges' that will help you form new habits

Leave with a simple process for your toolbox to help you plan for behaviour change in your organisation

This perspective helps you zoom out, avoid the technology trap and identify the opportunities that will shift performance.  You’ll learn to apply proven, repeatable concepts to drive behaviour change with greater success.

Speaker

1:15 pm

Closing remarks from the chair followed by networking lunch and close of the conference

Keynote Speaker

  • Mo Zain Ajaz Chief Counsel of National Grid Property and Group Operational Excellence Legal Operational Excellence - National Grid

 

If you have an interesting story to tell and would like to join our speaker panel, please contact:

Sarah Katherine Bagshaw, Co-Founder & Director
Alternative Events
Sarahkatherine.bagshaw@alternativeevents.co.uk
07701 091 664