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Keynote response panel – Lawyers & Change: takeaways for legal operations

Time: 12:30 pm - 12:00 am

Date: Day 1 - Monday 3 February 2020

Theatre: Main Stage


Susan Hackett’s keynote offered a frame and suggestions for lawyer change practices you can consider. Now join with our panel of legal operations and tech business leaders to dive into the details, in this interactive discussion of how to apply these learnings in your workplace.  We’ll discuss the aggregated scorecard results and focus in on what the audience identified as the most promising practices … addressing the ins and outs of how to get started, how to make it work, and how to evaluate and demonstrate success using legal operations tools and tactics. Join the conversation from the floor and via Sli.do.

Joining Susan Hackett, the discussion will be facilitated by:
Robin Snasdell, Managing Director, Consilio

And our panel will include:
David Griffin, Head of Legal & Governance Systems and Change, BT  (team size 250+)
Chris Fox, Chief Legal Officer, Kambi
 (team size 1-10)
Amy McConnell, Head of Enterprise Legal Operations & Central Contracting, Group Enterprise Legal, Vodafone Business
(team size 26 – 250)
Lara Oyesanya, Legal Director, Group Legal, Klarna Bank (team size 26 – 250)


  • Chris Fox Chief Legal Officer - Kambi (team size 1-10)
  • David Griffin Head of Legal Systems & Change - BT (team size 250+)
  • Susan Hackett CEO - Legal Executive Leadership, LLC.
  • Amy McConnell Head of Enterprise Legal Operations & Central Contracting, Group Enterprise Legal - Vodafone Business (team size 26 – 250)
  • Lara Oyesanya UK Counsel & Director, Legal - Klarna Bank (team size 26 – 250)


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