• “The sheer quality of the speakers and delegates...deep and cutting-edge experience all over!”
  • “Fascinating to get a pulse check on technology in the industry – real year-on-year value.”
  • Save the date for 2021 - 8 and 9 February 2021!
  • Advisory Board for 2021 announced! More in the advisory board section...
  • "Excellent content and speakers. Very relevant to my current initiatives to transform my dept..."


Peer-to-Peer discussions – session B

Time: 4:00 pm - 12:00 am

Date: Day 1 - Monday 3 February 2020


Back by popular demand, our delegates’ favourite round table discussion sessions return.  Focused on how other in-house teams deal with the challenges you face, these interactive and informal discussions are an integral part of an Alternative Event.  They follow Chatham House rules, giving you the freedom to speak your mind, while small groups allow everyone to participate. Join a discussion and get insight into your peers’ challenges and find solutions to your own.

There will be two x 35-minute sessions, allowing you to attend two different peer-led discussions in both Session A and Session B.

B1        Using workflows in corporate legal
We’ll look at examples of how workflows can automate processes, identify the tech touchpoints and how to make it work for lawyers.
Andrew Mills, Legal Director UK & I, Experian

B2       Experiences of implementing matter management and eBilling
Learn from Standard Chartered Bank about working with your vendor, partners, IT team and lawyers to tackle some of the challenges when implementing a matter management and eBilling system for a global legal team.
Ian Waterworth, Head of Programme & Change, Legal COO, Standard Chartered Bank (team size 250+)

B3       Automating NDAs and contract templates
Amy Brookbanks, Head of Legal Operations, Ocado
 (team size 26 – 250)

B4     Creating order in a world of compliance chaos:  digitising compliance in corporate legal
Helen Baker, Head of Secretariat, Corporate Legal, Coca-Cola European Partners

B5       Document automation – dispelling the myths and delivering value to the business
Zoe Morrissey, Legal Business, Partner, National Grid

B6       Starting out with legal operations – experiences of heading legal operations in a small legal team
Where do you start when you take on the newly created legal operations role?  Hear how Faith Munyinyi and the team at Trade & Development Bank in Nairobi approached this and started implementing their strategy.
Faith Munyinyi, Senior Legal Operations Officer, Legal, Trade & Development Bank (team size 1-25)

B7     How technology can help in-house legal departments mitigate risk in their organisation
Matthew Redding, General Counsel & Company Secretary, Six Degrees

B8        Securing, and demonstrating, buy-in from the wider business to ensure success for legal transformation projects
Andrew Kidd, Legal Director – Corporate, Specsavers

B10      Using KPIs and metrics for panel firms
How we’ve developed metrics that have improved efficiency, convinced our panel firms to use our tech, our way and how we’ve incentivised them to hit our KPI targets
John Rowland, Head of Legal (Regions), Network Rail (team size 26 – 250)


  • Helen Baker Head of Secretariat, Corporate Legal - Coca-Cola European Partners
  • Amy Brookbanks Head of Legal Operations - Ocado (team size 26 – 250)
  • Andrew Kidd Legal Director – Corporate - Specsavers
  • Andrew Mills Legal Director UK&I - Experian
  • Faith Munyinyi Senior Legal Operations Officer - Trade & Development Bank (team size 1-25)
  • Zoe Morrissey Legal Business Partner - National Grid
  • Matthew Redding General Counsel and Company Secretary - Six Degrees
  • John Rowland Head of Legal (Regions) - Network Rail (team size 26 – 250)
  • Ian Waterworth Head of Programme and Change - Legal COO - Standard Chartered Bank (team size 250+)

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